MDN.ORG:
Missouri Digital News
MDN.ORG
Mo. Digital News
Missouri Digital News
MDN.ORG:
Mo. Digital News
MDN.ORG:
Missouri Digital News
MDN.ORG:
Missouri Digital News
MDN.ORG
Mo. Digital News
Missouri Digital News
MDN.ORG:
Mo. Digital News
MDN.ORG:
Missouri Digital News
| Intro: |
Ameren Electric is accused of harassing St. Louis customers who only pay the minimum balance of their utility bills. |
|---|---|
| RunTime: | 0:38 |
| OutCue: | SOC |
Wrap: St. Louis resident Craig Mershon claims Ameren is harassing him.
He says the company continues to send disconnect notices even though he is not in immediate danger of having his utilities shut off.
Sarah Giboney is an attorney representing Ameren and says Mershon is failing to realize that he is still receiving services despite unpaid bills.
| Actuality: | GIBONEY2.WAV |
|---|---|
| Run Time: | 00:11 |
| Description: "We are obligated to collect for the services we provide. One thing Mr. Mershon has not acknowledged necessarily is he is receiving utility services and he is receiving a bill and the bill is not being paid in full." | |
The Missouri Public Service Commission has approved of Ameren's notices.
Reporting from the state Capitol, I'm Creighton Hayes.
| Intro: |
A St. Louis man says the Ameren Electric Company is harassing him and other residents over their utility bills. |
|---|---|
| RunTime: | 0:38 |
| OutCue: | SOC |
Wrap: St. Louis resident Craig Mershon claims Ameren is harassing him and other people who pay the minimum balance on their utility bill by still sending disconnect notices.
Sarah Giboney is an attorney representing Ameren and says the company is abiding by the law.
| Actuality: | GIBONEY1.WAV |
|---|---|
| Run Time: | 00:14 |
| Description: "The company is obligated under the law and under our tariffs and under the regulations to collect for the services that we provide. Otherwise other people who haven't received the services will be paying those costs." | |
Giboney says the form of Ameren's disconnect notices was approved by the Missouri Public Service Commission.
Reporting from the state Capitol, I'm Creighton Hayes.